Privacy policy
Last updated: August 26, 2026
Spin Technologies Inc. (o/a LAUNDAIRE) ("we", "us", or "our") operates this store and website (the "Services"). LAUNDAIRE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from LAUNDAIRE, or otherwise communicate with us.
1. Personal Information We Collect
We collect personal information to fulfill orders, enhance your shopping experience, and communicate with you. The categories of personal information we collect include:
- Contact Details: Name, billing address, shipping address, phone number, and email address.
- Financial & Payment Information: Credit/debit card numbers, transaction details, and payment confirmations (processed securely via our third-party payment processors).
- Account Information: Username, password, preferences, and order history.
- Device & Usage Information: IP address, browser type, device information, time zone, and how you interact with our website (collected automatically via cookies, log files, and web beacons).
2. How We Use Your Personal Information
Depending on how you interact with us, we use your personal information to:
- Provide and Improve Services: Process payments, fulfill orders, arrange shipping, handle returns, and offer customer support.
- Marketing & Communications (CASL Compliance): Send updates, promotional offers, and targeted advertising. You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link at the bottom of our emails.
- Security & Fraud Prevention: Detect, investigate, or prevent potential fraudulent or malicious activity on our store.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes in Canada.
3. Sharing Personal Information & Third-Party Analytics
We share your personal information with service providers who assist us in operating our business:
- Shopify: Our store is hosted on Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- Google Analytics & Meta: We use Google Analytics and Meta (Facebook) Pixel to understand how visitors interact with our site and to optimize marketing efforts.
Targeted Advertising & Opt-Out Links:
You can opt out of targeted advertising and analytics tracking by visiting the following links:
- Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
- Google Ads Settings: https://www.google.com/settings/ads/anonymous
- Meta (Facebook) Ads Settings: https://www.facebook.com/settings/?tab=ads
- Digital Advertising Alliance Opt-Out: http://optout.aboutads.info/
4. International Data Transfers
Your information may be transferred to and stored on servers located outside of your province or country (including in the United States and other jurisdictions where Shopify or our service providers operate). We take steps to ensure your data receives adequate protection wherever it is processed.
5. Your Rights
Depending on where you reside in Canada, you have the following rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we update or correct inaccurate personal information.
- Right to Deletion/Withdrawal: You may withdraw your consent to our use of your personal information or request its deletion, subject to certain legal obligations (such as tax and accounting record retention).
To exercise any of these rights, please contact our Privacy Compliance Officer using the details below.
6. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or tax reporting requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated "Last updated" date.
8. Contact Us & Privacy Officer
If you have any questions, wish to exercise your rights, or have a complaint regarding our privacy practices, please contact our Privacy Compliance Officer:
Spin Technologies Inc. (o/a LAUNDAIRE)
Attn: Privacy Compliance Officer
Email: cs@laundaire.store
Mailing Address: 1750 - 1055 WEST GEORGIA STREET PO BOX 11125 VANCOUVER BC V6E 3P3 CANADA
